Charlie Betz is a specialist in digital and IT management, focusing on large scale IT operating models and Agile. He is an instructor at the University of St. Thomas and also consults, trains, and advises. He has held product owner, architect and analyst positions for Wells Fargo, AT&T, Best Buy, Target, EMA, and Accenture, specializing in IT management, Cloud, and enterprise architecture. As an independent researcher and author, he is the author of the forthcoming textbook Digital: From Startup to Enterprise, and the 2011 Architecture and Patterns for IT Management. He is active in the IT4IT Forum of The Open Group.